The site appears to be down , can’t add to basket update etc ….
Hey @Leah this concerned me so I thought best to check myself by testing the site, I was able to order the latest Rioja Alta EP just now. Seems to be working fine.
Far be it for me to highlight a balls-up, but I hope you went for the case of 12 at £115 rather than 6 at £119
Is this the obvious good deal it seems like? Never tried one but I assume somewhere between Alberdi and Ardanza? Plus the added Garnacha is a bonus.
Hi @Leah Will send a message now to the relevant team asking for an update. Thank you
I’ve gone for the 12 but tempted by the Magnums. Trying to resist
Probably worth moving to the Rioja chat but I think it’s great value. I’m still really enjoying the 2013s
Yeah, it looks to me like an Ardanza -style blend with the addition of Graciano (ISTR recall Alberdi is just Tempranillo and Ardanza has 20% added Garnacha).
I can’t remember whether it’s the 890 or 904 that regularly gets a dose of Graciano, but it sounds an interesting mix (again, if my memory isn’t too scratchy, added for ageability?)
TBH, I’m on a bit of a Rioja hiatus, as I’m sitting on nearly 300 bottles of mostly age worthy stuff, so I’m sitting much of the next few years out.
Yes, a touch of Graciano gives acidity, tannin and freshness for aging. It seems a very good idea for a blend on paper, at least. Some of the 2020 Garnacha might be a bit plump and alcoholic so it could benefit from the structure in that case too.
@Leah The web team tried different things from their end and all seems to be working fine, MS haven’t reported any issues either yet. If you’re still experiencing the same issues, would you be able to send me a PM here with more detail so I can help? Thanks
Hi Teresa, it’ working now, I’m not the only one it wouldn’t work for this morning, both myself and @PhilRichardson couldn’t add to to basket or do anything and just had the circle of doom repeatedly . Maybe it was related to using a mobile device??
Very odd, it could be that! Thanks for letting me know, I’ll pass this feedback to our web team
Hi Teresa, I wonder if it is a specific browser issue - I have not been able to add a case of this to my basket using Safari (which I normally use all the time without issue), but have just been able to using Chrome on the same device.
Hi Phil! It could be, I will ask the web team to take a look at this
Can’t find the Rioja chat? Re today’s release I quite fancy a split case of 3 magnums and 6 bottles. Would anyone be up for splitting cases?
This is happening to me now, on Safari, iPhone. Can navigate but not add to basket.
I can add to my basket using Safari on an iPad. So maybe device-related, as well as browser.
Maybe. I can’t access my basket at all. Maybe MrsB called member services and had a word.