Maybe a slightly strange situation.
Ordered a case of Rapsani Terra Petra Thymiopoulos 2017 in May 2020.
Went to withdraw some the other day and 2018s turned up. Queried this and MS said:
Unfortunately they have now advised that the incorrect vintage was picked when your original order of 6 x GR1601 was invoiced. We no longer have stock of the 2017 but we do have more stock of 2018 (GR1941). We therefore have the option of replacing the remaining bottles with the GR1941 (2018).
Does that sound right? Would the 2018s even have been availible to incorrectly pick in May 2020?
And how does Reserves work? Do I have my own little corner of a warehouse somewhere where all my wines sit or do they put all the Rapsani’s placed into reserves in the same spot and then just pick from those as and when a withdrawal is made?
And obviously bit disappointing that errors like this are made since vintages for wines are so important.
Basically, are my 2017s now lost for ever and I just have to lump the mistake or should I be pressing this a bit further in case they can be found in a different corner of the warehouse?
The plot further thickens when they say they have stock of the 2018 Rapsani’s although website says out of stock.