Not using credit automatically


I have some credit in my TWS account due to a problem with a previous order. I am about to buy a bottle of wine as a gift, however I do not wish to use the credit. Is there a way that I can pay the full price for the bottle without it using up the credit in my TWS account?

Thanks for the assistance,

1 Like

You will need to contact member services direct. It is quicker to call them than to wait a response via e-mail.

I had the opposite problem a couple of years ago, where I was struggling to get them to use the credit!