I don’t know if you’ve ever been involved in an organisation where there are literally hundreds of projects going on on the IT side in order to improve the efficiency of the organisation still further. Each of those projects, whether totally redeveloping a website from top to toe, or doing something seemingly small and insignificant, takes up development time and money, and therefore needs prioritising. And as more projects come on line, those priorities are reshuffled.
It may seem such a simple thing to do, but even putting the two letters EB against a wine or in the filters demands time and can divert from something more pressing and crucial.
I have asked for my own operational areas to be improved with a software tweak here or there, and these are often relegated (for the reason I have just given) to an area lower down the queue than I would like.
I share your frustration, but the question most IT developers roll their eyes at across the world is “Could we JUST do x, y or z?” Here at The Society we focus on what will benefit and serve the most members and the business in the best way.
Still, now we have the English Bottling WIKI (WIKI stands for ‘What I Know Is …’) and we shall update this as and when, so we have a live document that shares the information your require.