I just wanted to let you know our Community staff are taking some time off over Christmas. We’ll hopefully be able to check in occasionally, (especially to take part in our Christmas drinks chat! ) but:
If you need an answer to a question relating to aspects of our products/services (we’ve answered things around VCP, website, products etc here in the past etc) we’ll be able to reply in early January - if you need help sooner, please feel free to contact Member Services (01438 741177 or firstname.lastname@example.org).
If you need help with something on this Community (e.g if you need to flag another user’s post as inappropriate) please be patient - I’ll try and check occasionally and take action as soon as I can, but I’m sure you’ll all be too full of Christmas cheer for this to be an issue anyway.
If you have any issues to do with your membership (a late delivery, an account issue etc), this is a friendly reminder that these should always be taken up with Member Services directly.
I’m leaving on Friday 20th December and I’ll be back on Thursday 2nd January - there’ll be some other members of staff (such as @martin_brown @Ewan and @MrLaura) around on some days, but normal service will resume properly on Thursday 2nd January.