There are two reasons for starting this thread: first I’ve been sorting gdpr for my organisation so it’s on my mind, and second because I see a pile of offers on the kitchen counter that I wish I could opt out of.
Before you suggest I contact member services about the latter, I did before and the result was I stopped receiving ALL mailings, which was rather frustrating.
TWS has some great content, but I think the way it is distributed needs more clarity and control from members. This all relates to how you use my personal data and I’d like to have more control over that: in my case I want e.g. the list and fine wine list by post, a ‘summer mix’ offer by email. Others may want to be able to opt in/out of tastings notifications. It seems that among the ad hoc offers and events there are numerous regular, planned mailings that really should have clear options on the website to enable members to choose how to receive them, or not at all. I feel this level of transparency and control is long overdue and I will struggle to see an excuse for it.
So my question is: what plans does TWS have to ensure members are fully informed about all the ways in which their personal data is used, and able to control how that data is used?